A truck dispatcher is a middleman between a broker and a truck driver. They manage many aspects of the logistics business on behalf of their client, the carrier (truck driver).
What are the actual responsibilities involved in the day-to-day of a truck dispatcher?
Some of the responsibilities Truck Dispatcher can include:
- Use load boards and personal connections to locate freight that matches driver’s needs
- Coordinate with brokers about driver status updates and eta
- Relay pick-up and delivery information to truck drivers
- Map transport routes using specialized software
- Maintain communication with drivers during cargo transit
- Schedule cargo pick-up and delivery
- Monitor transport of cargo to ensure delivery timelines
- Conduct negotiations
- Record and document freight orders
- Resolve billing issues, document transactions, review truck drivers’ logs
- Dispatch drivers
- Track driver’s logbook hours